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Architects’ Program - FAQ

Parts of the Architects’ Program are outside of the screen or not visible

Cause and solution 1
From V 8.0, the Architects’ Program requires a minimum resolution of 1280 x 1024 (corresponds to the old 4:3 screen format) or higher. If the screen has a lower resolution, operation is not ensured due to inaccessible buttons.

Cause and solution 2
If the text size on the screen was changed, parts of the program window may, of course, be truncated.

If you right-click on your desktop and select Screen Resolution, the following window appears:

 

Clicking the entry outlined in red opens a dialog window where you can change the screen appearance.
If a value other than 100% is selected, the screen resolution is reduced again.

This error message is generated when the download is not complete:

Cause and solution
The installation file was not transferred correctly. Please download the file again.